Nelpaztel logo Puestazo logoPuestazo

Support

Need help? Find quick answers or contact us.

Frequently Asked Questions

How do I find stands near me?

Open Puestazo and allow location access. You’ll see nearby markers; tap one for details and to favorite.

I can’t see hours or menu

Some owners haven’t added hours yet. If you know them, share a suggestion through the app (Feedback).

I want to add a stand

Tap “Submit a Puesto” in the app and fill in name, cuisine, and pin the location. We’ll review it.

I’m an owner and want to claim my stand

Find your puesto in the app and tap “Claim”. After approval you can update hours and info.

The app won’t load or crashes

Try:

  • Update to the latest version from the App Store
  • Force-quit and reopen the app
  • Check your internet connection

If it continues, contact us with iPhone model and iOS version.

Quick Fix

Location & notification permissions affect results. Check Settings › Puestazo.

Owners

Claim your puesto to edit hours, location, and info visible to customers.